An autonomous assistant that lives in your inbox.

Every tenant gets a handle at schedule.nicoleassist.com. Route or forward scheduling mail there and Nicole takes over. She classifies the request, fetches free/busy across every connected calendar, ranks candidate slots against your rules, and writes a reply in your voice.

Replies carry the right RFC 2822 headers so attendees see a clean thread — same subject, correct In-Reply-To, no fragmented re: re: chains. Proposals, confirmations, reschedules, and cancellations all go through the same outbound pipeline with per-tenant rate limits and idempotent retries.

Contact policy (allow everyone / allowlist only / blocklist mode + domain overrides + DKIM verification + auto-bounce reply), working hours, buffers, blackouts, VIPs, travel time, meeting type defaults, focus blocks, sensitive-topic routing. Each is a structured form — no JSON, no syntax to memorize.

Contact policy is the most important addition. Inbound from someone outside your allowlist gets bounced before the agent runs (with an optional polite reply). Outbound to someone you haven't allowlisted is rejected at send time. Pair "allowlist only" with "always-allow @mycompany.com" and your team passes through automatically while the rest of the world has to be explicitly added.

Rules are timezone-aware (Luxon under the hood), and per-rule toggles let you A/B a change before committing.

Most operators run two or three calendars — personal, executive, client. Connect all of them. Nicole reads free/busy from Microsoft 365 and Google Calendar in parallel, honors per-calendar read/write flags, and books on the calendar you specify. M365 and Google accounts can be mixed freely.

Pick Microsoft Teams as your default video provider and Nicole attaches a Teams join link to every video event automatically (piggybacks on your M365 connection — no separate sign-in). Pick Zoom and she creates a scheduled Zoom meeting per event and appends the join URL, passcode, and meeting ID to the calendar invite.

OAuth handles admin-consent, tokens refresh in the background, and disconnecting Zoom automatically reverts the default so future events don't silently produce video meetings without a link.

Opt in and Nicole-to-Nicole scheduling skips the dry-run approval queue. The two assistants negotiate directly over email — proposal, counter-proposal, confirmation — and you see the result in your audit log instead of an approve queue. Asymmetric: your setting only affects your side, so you can automate while the peer is still on full manual review.

Trust gates that stay on regardless: the peer must be a verified Nicole-managed sender (DKIM-signed) AND in your contacts. After 3 rounds of back-and-forth the loop force-escalates to humans rather than ping-pong forever. Sensitive-topic, low-confidence, contact-policy blocks, and platform kill switches still escalate exactly as before.

For internal meetings within your own Microsoft 365 organization, there's a faster path: Auto-negotiate within organization (Settings → Auto-negotiate) checks both calendars directly, finds the first mutually free slot, and books it — no email exchange at all. Nicole detects org membership from M365 tenant ID, shared email domain, or shared Nicole workspace.

Every agent turn, every classifier decision, every tool call, every draft approval lands in a per-tenant audit log. Cost attribution is exact, latency is tracked per call, and you can export the full trail as JSON any time.

Operator access to your data is gated behind a time-boxed grant — every read is re-logged to a platform audit with the reason the operator gave. You can see exactly what we looked at and why.